Sitting Spiritually of Lyme Regis

E-Commerce Website Design, Bespoke Customer Relationship Module (CRM) and Brand Identity.

Client: Sitting Spiritually of Lyme Regis

Sitting Spiritually are an award winning British joinery company making individual garden swing seats, benches, rockers and pergolas. Each one is handmade to a traditional or Feng Shui design. They needed an advanced e-commerce site to allow customers to purchase bespoke products through the website. With a complex product range, guiding users through the site and creating a seamless order process was a key requirement. The site was designed to replicate the tranquillity of the brand, working with the green branding in an image-rich format.

Website: E-Commerce

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Advanced E-Commerce Module

The E-commerce module is easy to use and this site utilises a customised checkout, tiered shipping prices and inventory management. The mobile optimised checkout helps with their sales across devices and integrates with their payment gateway seamlessly.

Customised Customer Relationship Management Module

The CRM provides customer address record management, customer note management, customer sales history reporting, customer timeline (combining all emails, text messages, newsletters, notes and customer events into a timeline so they can see the entire conversation history with a customer or lead), integrated invoice management and advanced quotation building.

Bespoke Website Design

The Sitting Spiritually website has changed so much over time, but the overall look remains one of quality, a serene visual website with a relaxing feel to reflect their premium garden furniture range.

Email Newsletter Sign Up

With thousands of sign ups to the newsletter, the Sitting Spiritually emails are read by people across the country. It’s important to this business to ensure a flow of new recipients so their newsletter is prominent across the site. It integrates with their MailChimp account to send subscribers directly to their list.

Secure Payment Gateway

Their payment gateways are Stripe and V12 Finance.

Order Tracking

Orders are marked as dispatched, invoices are emailed automatically from the CRM and the order status can be edited manually.

Social Media Integration

Social media channels are associated with the CMS (for SEO) and buttons to share and like are available as blocks to be added to any page, they are used frequently around the Sitting Spiritually website.

Advanced Product Customisation

Our CMS allows products to be organised into categories as well as be tagged for other, less obvious features for specific product selections to be displayed on appropriate pages. Sitting spiritually show their different seat types on their category pages then use tags to identify the add-ons appropriate for each seat type on their accessories page.

With unlimited products, advance product variations and a drag and drop sorting in the CMS Sitting Spiritually have grown their site with their options. Products that fit into more than one category are linked to without needed a copy (avoiding a second page to update and issues for SEO).

Social Media

We look after the Pinterest, Facebook, Instagram, Linkedin and Twitter For Sitting Spiritually creating custom Pin designs, bespoke hashtags, growing follower numbers and running campaigns.

SEO

We have a monthly retainer to constantly improve the SEO of the website, ensuring that Sitting Spiritually have a strong amount of organic traffic from search engines.

Newsletters

We manage the mailing list and design and write the email newsletters that are sent out weekly, keeping customers and potential customers up to date with Sitting Spiritually news.

Google Ads

We build, run and maintain Google ads for Sitting Spiritually. Ensuring the allocated budget is getting maximum click throughs. We also run social media adverts and boosted posts.

We absolutely cannot speak highly enough of the team at Sonder Digital, the work they do for us is always outstanding, whilst of the highest quality & standard, it is always delivered in a friendly & helpful way. They have achieved so much for us in our digital marketing, social media & website, we recommend them wholeheartedly

Martin Young, Sitting Spiritually of Lyme Regis

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